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Supporting the IEP Process: A Facilitator's Guide

Author(s): Nicholas Martin

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Facilitation works! In studies done in four states, facilitation resulted in partial or complete consensus over 83% of the time.

Positive and productive IEP meetings lay the groundwork for better student outcomes, but when team opinions clash and emotions run high, a meeting can fall apart before the child can benefit. A neutral third-party facilitator can make all the difference—and now there's a practical, how-to guide that shows professionals how to step into this critical role.

A popular staff development and conflict resolution specialist whose dynamic presentations have helped thousands of professionals, Nick Martin shows readers how to effectively facilitate the whole IEP process, from initiating contact with team members to working through even the toughest conflicts. Professionals will discover the skills, actions, and attitudes they need to:
  • Establish a positive climate where all parties feel welcome and comfortable
  • Work with the meeting chairperson to set ground rules and an agenda
  • Build collaboration that leads to consensus
  • Promote respectful communication among all members of the team
  • Resolve conflict through effective interventions such as probing for interests, reframing, and pausing for reflection
  • Respond sensitively and constructively to strong feelings
  • Avoid common pitfalls of facilitation, such as being too passive or too directive, or missing critical junctures for intervention
  • Recognize when an impasse has been reached and help the team break through it
  • Bring meaningful closure to the meeting by clarifying what's been learned and what the next steps might be
Because a good facilitator knows what to say and how to say it, readers will get dozens of realistic team dialogues that not only model effective words but also help them master tone and delivery. And the practical, quick-reference tools and exercises—such as a model IEP meeting agenda, facilitation intervention exercises, and facilitator dos and don'ts—make the principles of successful facilitation clear and easy to apply.

A must for IEP facilitators and a valuable read for all team members, this highly accessible guide is the key to maintaining harmony as parents and professionals work toward their common goal: IEPs that help children reach their full potential.


Binding: Paperback
Pages: 216
Nicholas Martin, MA, graduated from the University of Pennsylvania with a BA in Psychology and then attended the University of Hartford, where he graduated with a Master's degree in Clinical Practices. After many years as a juvenile court psychologist, outpatient mental health counselor, and dispute mediator, he has come to focus increasingly on IEP collaboration and conflict reduction in special education. Founder and President of the nonprofit organization The Center for Accord, he is currently a staff development and conflict resolution specialist, working as a mediator between families and schools to make sure everyone’s needs are met as practically and positively as possible. He provides seminars and workshops nationwide to thousands of special needs educators and families, in both English and Spanish.
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About the Author

Preface

Introduction

1. Fa-cil-i-tate: vt. to make easier

2. Three Philosophies of Helping: Facilitator Styles

3. The Ten Roles of the Facilitator

4. Planning and Guiding the Meeting

5. Strategies for Intervention

6. Dealing with Impasse

7. Establishing IEP Facilitation

References

Appendix A. Exercises in Facilitation Styles: Model Responses

Appendix B. Facilitator Dos and Don'ts

Appendix C. Sample IEP Meeting Agenda

Appendix D. Exercises in Reframing: Model Reframes

Appendix E. Facilitation Intervention Options

Appendix F. Exercises in Identifying Options: Model Responses

Appendix G. Exercises in Process Intervention: Model Responses

Appendix H. Dealing with Impasse: A Summary of Options

Appendix I. 20 Questions You Should Answer Before Creating an IEP Meeting Facilitation System

Appendix J. Sample Information Sheet for a Facilitated IEP

Appendix K: Sample Agreement Form for a Facilitated IEP Meeting

Appendix K. A Broad-Based Proposal for Conflict Reduction

Index


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